Last Updated: August 17, 2026

Welcome to Sahil Mart. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Sahil Mart provides groceries and everyday household products, including fresh vegetables, fruits, milk, eggs, snacks, biscuits, and other essentials. Product availability may vary.

2. Product Information

We aim to display accurate product descriptions, images, prices, and availability. However, actual product packaging, color, size, weight, or appearance may occasionally differ from the images shown on our website.

3. Prices

All prices displayed on Sahil Mart are in Pakistani Rupees (PKR) unless otherwise stated. Prices and promotional offers may change without prior notice.

4. Orders

After placing an order, customers should provide accurate name, phone number, delivery address, and other required information. Sahil Mart reserves the right to cancel or refuse an order in cases such as incorrect information, product unavailability, pricing errors, or suspected fraudulent activity.

5. Payment

Available payment methods will be displayed during checkout. Where available, customers may choose Cash on Delivery (COD) and pay when their order is delivered.

6. Delivery

We aim to deliver orders within the estimated delivery period. Delivery times may vary due to location, product availability, weather, traffic, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable phone number.

7. Fresh & Perishable Products

Fresh vegetables, fruits, milk, eggs, and other perishable products should be inspected promptly after delivery. Because these products are perishable, return or replacement requests should be reported as soon as possible if an item is damaged, spoiled, incorrect, or otherwise unsuitable at the time of delivery.

8. Returns & Refunds

Returns, replacements, and refunds are subject to Sahil Mart’s Return & Refund Policy. Certain perishable, opened, used, or damaged-after-delivery products may not qualify for return.

9. Order Cancellation

Customers may request cancellation before an order has been processed or dispatched. Once an order has been dispatched, cancellation may not be possible.

10. Promotions & Discounts

Discounts, coupons, and promotional offers may have specific validity periods and conditions. Sahil Mart reserves the right to modify or end promotions where permitted by applicable law.

11. Website Use

Users must not misuse the website, attempt unauthorized access, introduce malicious software, interfere with website functionality, or use the website for unlawful purposes.

12. Intellectual Property

Sahil Mart’s original website content, branding, graphics, and other protected materials may not be copied, reproduced, or commercially used without permission, except where such materials belong to third parties.

13. Limitation of Liability

To the extent permitted by applicable law, Sahil Mart will not be responsible for indirect or consequential losses arising from use of the website or circumstances outside our reasonable control. Nothing in these Terms limits any rights or remedies that cannot legally be excluded.

14. Privacy

Customer information is handled according to our Privacy Policy and applicable laws. Information provided during checkout may be used to process orders, arrange delivery, provide customer support, and operate our services.

15. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised “Last Updated” date.

16. Contact Us

For questions regarding these Terms & Conditions, orders, returns, or other concerns, please contact Sahil Mart Customer Support using the contact information provided on our website.

By using Sahil Mart or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.