Privacy Policy
Last Updated: August 17, 2026
At Sahil Mart, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.
1. Information We Collect
When you use Sahil Mart, we may collect information such as:
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and purchase details
- Payment-related information
- Website usage and device information
- Information you provide when contacting customer support
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Deliver products to your address
- Communicate about order status
- Process payments and refunds
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Send promotional messages where you have consented or where otherwise permitted by applicable law
- Meet applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers. Sahil Mart does not necessarily receive or store your complete card or banking details when payments are handled directly by those providers.
4. Cash on Delivery
For Cash on Delivery (COD) orders, we may use your name, phone number, address, and order information to verify and complete delivery.
5. Sharing Your Information
We may share necessary information with trusted service providers involved in operating our business, such as:
- Delivery and courier providers
- Payment processors
- Website hosting and technical service providers
- Customer support providers
We do not sell your personal information to third parties.
6. Cookies
Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart functionality, understand website usage, and improve your shopping experience.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online system can guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
9. Your Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.
You may also request to stop receiving promotional communications from us.
10. Third-Party Links
Our website may contain links to third-party websites or services. Sahil Mart is not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Sahil Mart’s services are not intended to knowingly collect personal information from children where parental or guardian consent is required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our services, practices, or legal requirements change. Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how Sahil Mart handles your information, please contact Sahil Mart Customer Support using the contact details available on our website.
By using Sahil Mart, you acknowledge that you have read this Privacy Policy.